Delete your account

This page explains how to delete your account on the ThAPro platform and the ThAPro Site Audit app, operated by ThresholdARC Holdings (Pty) Ltd.

Delete it yourself

1. Sign in at www.thapro.co.za.
2. Open Profile and scroll to Delete account.
3. Type DELETE and confirm. Deletion is immediate.

Delete some of your data, but keep your account

You can remove specific items without closing your account:

• Profile details and photo: edit or clear them in Profile.
• Documents, drawings and photos you uploaded: open the item and delete it, or ask your company administrator.
• Site Audit phone keys: revoke them under Profile → Billing → Licenses.
• Anything else: email hello@thapro.co.za from your account's email address and list the items. We delete them within 30 days, except records we must keep by law.

Ask us to delete it

If you can't sign in, email hello@thapro.co.za from your account's email address. We delete it within 30 days.

What is deleted

• Your login, name, email and profile.
• Your company memberships and Site Audit phone keys.

What is kept

Project, contract, invoice and audit records you created belong to your company and are kept for up to 5 years for legal and tax purposes, unless your company deletes them.